Contact Us
Contact Us
Encountering issues with your product or submitted order? The mirelley customer‑support team stands ready to assist you. We handle product‑related inquiries, order status checks, shipping updates, return procedures, payment troubles, privacy requests and all other service‑concerned issues.
Customer support for mirelley is operated by Xiamen Yu'ou Xingrui Network Technology Co., Ltd.
Email: service@mirelley.com
No.1‑17‑2, Haixing Road, Haicang District, Xiamen City
When contacting us regarding a finished purchase, please share your order number and the email address used at checkout. This allows our support agents to locate your order file and offer you quicker, more efficient help.
If your delivered items arrive broken, defective, with missing parts or incorrect goods, please attach clear photos or videos showing the product, outer package and shipping label.
Please contact our support team before sending any items back. Our staff will review your case and supply you with official return instructions as well as the dedicated return address for your specific order.
We aim to respond to all customer messages within 1‑2 business days. Queries about shipping carriers, payment processors, order dispute reviews or privacy matters may require additional time for careful assessment.